H2O RETAILING CORPORATION
H2O Retailing Corporation operates a business centered on retail, and SIGMAXYZ is providing support for its new business concepts and development projects.
H2O Retailing formulated a new mid-term business plan in July 2021, and as the foundation of the plan, began working on an online-centered customer service business. With an eye towards the creation of B2B business, it aims to acquire 10 million active customers in the Kansai region using a fusion of IT and digital with existing business. As the first step, it is developing the “Machiuma” app service. Trial operation began in the Takatsuki area of Osaka in May 2023, and the number of registered app members was 55,000 at ten months after release, exceeding the pace of projections.
Beginning in 2020, SIGMAXYZ has provided integrated support for concept formulation, operation and function design, app development and release, post-release verification and improvement, and operation for H2O Retailing new business concepts and development projects. In the future, we will continue to accompany H2O Retailing through its transformation into the new retail business that it seeks to become.
Related link:
H2O Retailing Corporation, H2O Communication NEXT Co., Ltd. press release
Service for the H2O Retailing app “Machiuma” started in the Takatsuki area on May 15 - Beginning of a new business model “Customer Service Business”